
I’d do it again, but differently.
Building businesses and teams from scratch is hard. Here are some of the really important things I learned along the way

When’s the right time to hire your first CSM?
Ramping up your revenue game? Let's talk Customer Success vibes. Spoiler: Hire a CSM pronto, nail those metrics, and watch the magic happen in 6 months. Get comfy; we're about to level up!